Frequently Asked Questions
Common questions from procurement, engineering, and project teams.
What is the typical MOQ?
MOQ depends on size and material. Common items often start from 5-20 units. We confirm MOQ during quotation.
Can you provide samples?
Yes. Sample availability depends on product type and size. Sample cost can be refunded upon bulk order.
What are the payment terms?
Typical terms are T/T with deposit and balance before shipment. Other terms can be discussed for large projects.
What is the standard lead time?
Standard items ship in 3-5 weeks. Custom materials or special testing may require 6-8 weeks.
Can you provide material certificates?
Yes. MTC/MTR and inspection reports are available on request, including third-party inspection support.
Do you support custom specifications?
Yes. We support custom materials, pressure classes, end connections, markings, and packaging.
How can I get a quote?
Send your product requirements, size, quantity, material, standard, and delivery port. We will respond within 24 business hours.
What is your quality assurance process?
We follow ISO-aligned inspection steps including incoming, in-process, and final inspection with traceable records.
Can you handle project documentation?
Yes. We can provide ITP, packing lists, certificates of origin, and project documentation packages.
Need a quick answer?
Send your requirements and we will respond with a detailed quotation and technical guidance.
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